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31|03|2017

Amazon will provide support from Barcelona for its vendors in southern Europe

Amazon has chosen Barcelona to install its Seller Support Hub, the support center for SMEs in southern Europe that use the platform to sell their products online. This is a multilingual center that will have 500 employees when it is fully operational within three years.

The recruitment process is already underway, in a bid to have the new center up and running before the beginning of summer with a team that will start out with 100 employees.

The hub will offer assistance to the growing number of SMEs in France, Italy and Spain that use Amazon Marketplace as an online sales channel to sell their products around the world through Amazon's eleven websites. In 2016, Spanish SMEs selling their products through this app exported for a value of over 200 million euros.

François Saugier, vice-president of Amazon Marketplace in Europe, says: “We want to be the best partner for European businesses, regardless of their size, and our new Support Seller Hub in Barcelona puts at their disposal the training and assistance necessary to make their transition online successful”.

For his part, François Nuyts, vice-president and general manager of Amazon.es and Amazon.it, adds: “Barcelona is the perfect location for our new Service Center. It is not only an international world-class metropolis with a multicultural pool of talent but also a well-known city for its thriving start-up scene and a dense network of innovative small businesses and entrepreneurs. We have found great talent here and we will continue to invest and hire intensively in Spain”.

This is the fifth investment announced by Amazon in Spain in a period of nine months, after the opening of two urban logistical facilities for immediate deliveries in Madrid and Barcelona, and two logistic centers in Castellbisbal and El Prat de Llobregat. This last is currently in construction and is expected to come on line in the coming autumn, generating 1,500 jobs when it is fully operational in 2019. In the last five years, the US company has created over 1,000 permanent jobs in Spain.
 

Last updated: 05|04|2017

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