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Outsourcing of Shared Services Centres tasks

TitleOutsourcing of Shared Services Centres tasks
AuthorICEX- Invest in Spain
LanguageEnglish
PublisherICEX- Invest in Spain
Edition date01|11|2015
Pages3
SummaryGenerally, the idea ofimplementing a SSC is seen in companies with significant operations in various businesses and/or countries, whose processes and services are different, and seek to integrate them to achieve higher levels of efficiency and thus strengthen their brand image. This opportunity arises from the need to standardise processes to ensure a standard quality of service and to get the maximum possible savings. The aim with an SSC is to establish a relationship model based on agreed service levels, that are measurable, achievable and adapted to the changing needs of the organisation.
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