Foundever, a customer service company based in Miami but having originated in France, has taken a new step in its growth strategy in Spain. The firm, which employs around 3,000 people at its offices in Madrid, Seville and Barcelona, has announced that a further 300 permanent jobs will be created in the Andalusian capital.

The new professionals, with commercial profiles, will not require any qualifications or specialisation. This is an important feature of the company, which takes care of training its selected employees internally and guarantees them a professional development and growth plan. In fact, 93% of its employees in management were promoted internally, and 84% of the company’s current workforce has grown and developed within the company. According to an internal survey, 77% of the company’s employees appreciate these opportunities for growth.

Selection process under way
The selection process for the 300 new recruits has already started and consists of two simple steps. First of all, those interested should send an email to jobs.spain@foundever.com with the words Commercial – Seville in the subject line. Those selected will attend a face-to-face interview, and those who pass the interview stage will join the multinational immediately.

Foundever emphasises its commitment to permanent, quality employment, and offers its employees a range of corporate benefits, such as a wellness programme, weekly activities, a gym and wellness room and free language courses.

Quality standards
Foundever's Regional Recruitment Director in Seville, Ricardo Camarneiro, highlights the warm welcome that the company has received in this city, explaining that, “Our business model and the quality standards we offer through our services are driving demand and, in response, we will increase our staff to be able to respond appropriately to the needs and demands of each project. The 300 new sales professionals we are looking to recruit will receive extensive training and will enjoy the benefits provided by the company, well above those offered by others in the industry.”

Through its 150,000 employees worldwide, Foundever provides customer experience services to over 800 internationally recognised brands. More than 9 million conversations are held daily at its offices with customers of these brands, who call from 45 countries and speak over 60 languages.

^{Photo: Foundever}